Office Management
The "Nerve Center" of Your Organization
CareAnyware believes that Office Management is critical to the success of any hospice organization in light of recent regulatory changes. As the need for efficiency and productivity increases, your success ultimately depends on how seamlessly your office management activity supports your needs and links all parts of your organization. No more operating as silos with disconnected information and processes. You need coordinated information that provides insight into all processes and activity.
CareAnyware’s web-based system ensures that all users have the information that's needed to do their job while supporting the workflow and processes that make your organization work as a "whole." In addition, CareAnyware will use our "best practices" knowledge to assist you in formulating customized workflows and processes that meet your specific requirements while addressing all of the critical aspects of Office Management – clinical, financial, administrative, and human resources.
Clinical
- Quickly access referral and admission data
- Manage and track orders-to-visits
- Track clinical performance and quality
- Indicate that a patient's personal contact(s) will be included in the organizational bereavement program and mailing schedule
- Conduct a customized bereavement program
- Mange the IDT and patient changes documentation
Financial
- Perform insurance verification and authorization
- Administer billing with advanced tools and functions
- Run administrative-level reports and analysis for financial and clinical outcomes
- Track and enter the NOE
- Enter the patient Level of Care and/or Room and Board
Administration
- Track staff license expiration, CEU training and expiration, and staff development
- Monitor time and attendance reports
- Meet HIPAA data security requirements
Organizations that centrally monitor and analyze their operating results make better decisions. CareAnyware Office Management functionality provides up-to-data information about your activities and financial results, which means you can:
- Evaluate and improve marketing effectiveness
- Access hospice specific reports that provide insight about key operating and financial activity
- Develop strategies for more efficient use of resources based on historic episodic results
- Determine immediate strategies and actions needed to improve the quality of care, resource utilization, billing and accounts receivables based on patient and financial outcomes
- Recognize potential problems with clinical and billing activities before they occur and make proactive decisions to head off issues